1. May I purchase more than one vehicle with the diplomatic discount?
The Å DP covers the purchase of one Å koda car per year. You may order your next car one year after the billing date of your last Å DP purchase.
2. Can the Å DP discount be applied to used cars under the Å koda Plus programme or to new in-stock cars?
The Å DP discount applies exclusively to newly ordered vehicles under the Czech sales programme.
3. Can the documents be filled in by hand and submitted as scans?
Yes, all the required documents can be filled in on a computer or by hand. Sign them, scan them, and send the scans to us. Please remember that the Compliance Document needs to be signed by the senior official in charge AND stamped by the competent authority where the diplomat is on mission.
4. Can I send my diplomatic passport as a scan only?
Yes; please follow the instructions in the Guide to Hiding Sensitive Data and redact any information we do not need to know before submitting your scan. Together with the scan of your (diplomatic) passport, you will need to submit all other required documents, fully completed.
5. Who fills in the Statement of Commitment and the Compliance Document?
The Statement of Commitment is completed by the diplomat applying for a new car under the Å DP. The Compliance Document must be filled in by the senior authority/head of mission/embassy.
6. When do I send the required documents?
To order your car, we need the following documents:
1. Completed Statement of Commitment
2. Compliance Document completed and confirmed by the relevant authority
3. Signed Consent to Personal Data Processing
4. Scan of your diplomatic passport, redacted as appropriate
5. Your car’s configuration in .pdf format, generated using the Czech Škoda Car Configurator.
Once your car has been manufactured and you have received the final invoice, we will ask you for the following documents:
1. Proof of payment
2. Original VAT and/or excise tax exemption certificate completed by the relevant authority/person (applicable within the EU).
After vehicle handover, you must provide:
1. Copy of the car handover certificate.
2. Copy of the car registration certificate
7. Can I use a different version of the VAT and/or excise duty exemption certificate (in English or Czech) than the one provided by Å agÓéÀÖ?
The VAT and/or excise duty exemption certificate is a standardised document used across the EU, but each country has its own language version. You may use any version accepted by the financial or tax authority in your mission country, provided that it complies with Article 151 of Directive 2006/112/EC and Article 13 of Directive 2008/118/EC.
8. Can I get the vehicle manual in English?
All vehicle manuals are available exclusively in electronic format and in multiple languages (see the link below):
You can also access the vehicle manual via ²Ñ²âÅ °ì´Ç»å²¹, provided that you have registered your vehicle in that mobile app:
/connectivity/myskoda-app
The full version of the manual is also accessible through the vehicle’s infotainment system, provided that this system supports app browsing.
9. Where can I find the current diplomatic discounts available?
Team Å koda will send you the current Å DP offer upon request.
10. How do I use the Car Configurator? Do I need to visit a Å koda dealer?
Vehicles can only be configured using the Czech version of the Å koda Car Configurator. There is no need to visit a Å koda authorised partner.
Czech:
English:
11. Can I request special configurations for my car?
Only the options available in the Czech Å koda Car Configurator can be selected under the Å DP.
12. Can I order Å koda accessories with my car?
Å koda Genuine Accessories cannot be added in the Car Configurator, but can be ordered separately under the Å DP (i.e. as a separate order from the actual vehicle order).
13. Can I book a test drive?
Test drives are not provided under the Å DP.
If you wish to take a test drive, you can arrange one individually with any Å koda authorised partner:
Alternatively, a test drive can be arranged at the Škoda Customer Centre in Mladá Boleslav:
14. In which countries do prepaid services apply?
The Å koda Extended Warranty (including Å koda Mobility Guarantee) is valid both in the Czech Republic and abroad.
The Å koda Prepaid Service can be applied only at Å koda authorised dealers in the Czech Republic.
15. How long is the wait between ordering a car and having it delivered?
The delivery time depends on current production capacity and several other factors, including the model selected and other criteria, and may vary.
16. Where will the car be handed over?
If the car is to be handed over in the Czech Republic, this will take place at the Škoda Customer Centre in Mladá Boleslav.
Alternatively, you can collect the car from a Å koda importer or authorised partner in your mission country (available in selected countries only).
Please note that the vehicle cannot be handed over until you provide Å agÓéÀÖ with a certified original VAT or excise tax exemption certificate (this applies to EU countries).
17. How long are export licence plates valid, and how much do they cost?
If the vehicle is collected at the Å koda Customer Centre, temporary export licence plates can be arranged upon request.
The maximum validity of these plates is three months, but this is tied to the length of the insurance coverage. The diplomat is responsible for arranging insurance for these plates, and the cost varies depending on the insurance provider chosen.
Please note that if we are to arrange export licence plates, the following need to be provided: a copy of vehicle insurance confirmation, and an original notarised power of attorney sent to a Å koda representative.
18. What is the car registration process?
Each diplomat is responsible for registering their vehicle. Registration costs are not included in the billed price of the new car.
19. How is the diplomatic discount calculated?
The diplomatic discount is specified in the Å koda Diplomatic Offer (Å DO) and varies depending on the vehicle model and trim type. This discount is applied to the vehicle price exclusive of VAT. The current standard VAT rate in the Czech Republic is 21%.
The formula for calculating the car price with the diplomatic discount under the Å DO is as follows:
• VAT = car price including VAT × 21 / 121
• Car price exclusive of VAT = car price with VAT – VAT
• Discount = car price exclusive of VAT × discount amount under the ŠDO / 100
• Car price after discount = car price exclusive of VAT – discount.
20. What is the process for paying for the car?
Full payment must be made via credit transfer by the deadline specified in the invoice issued by Å agÓéÀÖ.
21. In what currency do I pay for the car?
We accept payments in CZK and EUR. Diplomats are advised to request an invoice in EUR in advance if required.
22. Does shipping involve additional costs?
Shipping costs depend on the car handover process.
If the vehicle is handed over in the Czech Republic, the only extra cost is the transit license plates.
If the car is shipped to a country other than the Czech Republic, the costs associated with shipping and handover will be calculated individually, based on the country of destination and the selected Å koda authorised partner.
23. When do I receive the COC document?
Once the car has been paid for, we will provide you with a scan of the Certificate of Conformity (COC).
24. Who can I contact for after-sales support?
For any support relating to your new car, contact your nearest Å koda authorised partner.